Sophie’s Flats is a design and build company based in Ontario, Canada. We specialize in accessory dwelling units known as ADUs, which are independent homes built in residential backyards. Our mission is to help homeowners create additional living space through quality construction and full support from design to permitting to completion. We emphasize innovation, sustainability, and clear communication throughout every project.
We are seeking an Account Manager to serve as the primary point of contact for our clients. You will manage client relationships, coordinate with internal teams, and ensure a smooth project experience from start to finish. Your responsibilities include:
Building and maintaining strong client relationships
Acting as the liaison between clients, designers, and construction teams
Managing project schedules and milestones to keep clients informed
Addressing client questions and concerns promptly and professionally
Preparing project proposals, contracts, and documentation
Collaborating with marketing and sales teams to support client acquisition and retention
This role requires excellent communication skills, attention to detail, and the ability to manage multiple projects at once.
We are looking for candidates who:
Have experience in account management, client relations, or project coordination
Possess strong interpersonal and communication skills
Are organized and able to manage multiple priorities effectively
Have a customer-focused attitude and problem-solving mindset
Are comfortable working with construction or real estate related teams
Have experience with CRM tools or project management software is a plus
Knowledge of residential construction or ADUs is an advantage but not required.
Competitive salary and benefits package.
Comprehensive health, dental, and vision benefits.
RRSP matching program.
Generous paid time off and holiday allowance.
Opportunities for career growth and development.
A positive, collaborative work environment focused on innovation and excellence.
